PRIVACY POLICY

1. Introduction

This Privacy Policy explains how Villa Harmonia (the “Property”) collects, uses and protects the personal data of website users and guests, in accordance with the General Data Protection Regulation (GDPR) and applicable legislation of the Republic of Croatia.

2. Data We Collect

When you submit an enquiry or reservation request through our website, we may collect:

First and last name;

Email address;

Telephone number;

Preferred dates of stay and number of guests;

Other information you voluntarily provide through the form.

We may also collect technical information about your use of the website, such as your IP address, pages visited, browser type and cookie data, depending on the website settings.

3. How We Use Your Data

We use your personal data to:

Process enquiries and reservation requests;

Prepare offers and manage reservations;

Communicate with guests before, during and after their stay;

Fulfill legal obligations, including guest registration through eVisitor;

Process payments and maintain the necessary business records;

Improve the functionality of the website;

Use GPS functionality to help you locate the Property when you click the relevant option on our website to determine its location.

We do not sell your personal data to third parties.

4. Cookies

The website may use cookies that are necessary for its operation and, if installed, analytics and marketing cookies.

We will request your consent for non-essential cookies where legally required. You can change your cookie settings through the available consent settings or your web browser.

5. Sharing Data with Third Parties

Your data may be shared only when strictly necessary to provide the service or fulfill legal obligations, for example with:

Providers of technical and communication services;

Banks and accounting service providers, where applicable;

Competent authorities when required by law.

If you make a reservation through our intermediaries, Booking.com or Vrbo, these platforms process your data in accordance with their own privacy policies.

6. Data Protection

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse. We retain data only for as long as necessary for the purpose for which it was collected or as required by law.

7. Your Rights Under the GDPR

You have the right to request access to your personal data, its rectification or erasure, or the restriction of its processing, as well as to exercise other rights provided for under the GDPR, depending on the circumstances of the processing.

For questions or to exercise your rights, you can contact us at:

Email: [email protected]

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be published on this website together with the date of the latest revision.

9. Contact

You can contact us regarding your personal data at:

Villa Harmonia – Larisa Ilić

Address: Žudigi 92A, Sveta Katarina, Pićan, Croatia

Telephone: +385989233144

Email: [email protected]

Website: https://villaharmoniaistria.co...

Last updated: 1 October 2027